Support

If Typebound is not behaving as expected, these checks solve the most common account, library, and reading issues.

Account or sign-in trouble

Confirm that you are using the same Google account, email address, or phone number as before. If a one-time code expires, request a new one and use only the newest message. Sign out and back in before creating a second account.

Progress or books appear missing

First check that you are signed into the expected account. Personal books and progress can take a moment to restore after sign-in. Do not re-upload the same book repeatedly while restoration is in progress. Password-only preview profiles are tied to the browser that created them; create an account to use more than one device.

An upload will not import

In your library, select Add your own book and choose up to 10 files at once. EPUB and plain-text files can be up to 60 MB each; searchable PDFs can be up to 150 MB. Your library holds up to 25 personal books. After choosing an EPUB, select Text only for a faster, smaller import or Text + images to keep supported illustrations. PDFs import searchable text. Protected EPUBs and image-only PDFs may not be readable. Confirm that you have the right to use the books, then select Add to library.

Report a safety or copyright concern

Use the report or block controls in the reading circle for another reader. For copyright concerns, follow the instructions on the Copyright page.

Contact support

Email support@typebound.app with the device and browser you used, what you expected, what happened, and the approximate time. Do not send passwords, one-time codes, or a full copyrighted book.

Last updated July 28, 2026.